Privacy Policy

1. Who We Are

Apex Spark Media is operated by A&S Business Hub Ltd, a company registered in Mauritius.

Registered address: 56, Rue Charles Regnaud, Eau Coulée, Curepipe, Mauritius

Contact email: support@apexsparkmedia.com

2. Information We Collect

We may collect the following types of personal information:

• Contact information — your name, email address, phone number, and business name when you submit a form or book a call.
• Usage data — pages visited, time spent on the site, browser type, and device information collected automatically via analytics tools.
• Communications — any messages, emails, or enquiries you send us.

We do not collect sensitive personal data (such as financial information, health data, or government ID numbers) through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Schedule and conduct discovery calls or audits
• Send you relevant information about our services (only where you have consented)
• Improve our website and understand how visitors use it
• Comply with legal obligations

We will never sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent — when you voluntarily submit a form or opt in to communications.
• Legitimate interests — to respond to your enquiries and improve our services.
• Contractual necessity — when processing is required to deliver services you have engaged us for.

5. Cookies & Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect anonymised usage data including pages visited and time on site.

You can control cookie settings through your browser preferences. Disabling cookies will not affect your ability to use the site.

6. Third-Party Services

We may use third-party tools to operate our business, including:

• Scheduling tools (e.g. Calendly) for booking calls
• Email platforms for communications
• Analytics platforms for website insights

These providers have their own privacy policies and process data in accordance with their terms. We only share the minimum data necessary for these services to function.

7. Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. Contact enquiries are typically retained for up to 2 years. You may request deletion of your data at any time.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is consent-based)
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at support@apexsparkmedia.com.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS and we follow industry-standard security practices.

10. International Transfers

As we use cloud-based third-party services, your data may be processed in countries outside Mauritius. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: